Privacy policy

Ribbin connects talent with brands that want to send them products. This page explains what we collect, why, and how to delete it. Ribbin is operated by Gasoline LLC, 123 Main Street, Los Angeles, CA 90012.

What we collect from talent

• From Instagram or TikTok, when you connect: your username, display name, profile photo, follower count, your recent posts and stories with their captions and public counts (likes, comments), and post insights (views, reach, saves, shares). If you have 100+ followers we also read aggregated audience demographics (age range, gender, top cities). We never see your password and can’t post, comment or message as you.
• From you: your phone number, email, shipping address, sizes (your “size passport”), dietary needs and brands you’d rather not hear from.
• From shipping and stores: tracking updates for gifts sent to you, and sales made with your affiliate code.

How we use it

• Showing brands your profile, follower count, engagement rate and posting record so they can decide to send you a gift.
• Shipping gifts to you in the right size. If you turn on “Hide my address”, brands only see your city and state; we print the label.
• Finding posts where you tag a brand that gifted you, so the brand sees the result and you get credit, without screenshots.
• Texting and emailing you about gifts, deadlines and deliveries. Reply STOP to any text to opt out.

We don’t sell your data and we don’t use it for advertising.

Emails and texts

Emails and texts about a gift you’ve claimed (approval, your pass, shipping, delivery and reminders) are part of the service. Invites from a brand you haven’t worked with yet include a link to stop invites. Reply STOP to any text to stop texts.

Who we share it with

• Brands and agencies you receive gifts from, or that you request a gift from in Discover.
• Service providers that run the product for us: hosting and database (Vercel, Supabase), texts (Twilio), email, shipping (carriers, label and fulfilment partners, the brand’s Shopify store). They only process data on our instructions.
• Authorities, if the law requires it.

How long we keep it

While your account is open. Instagram and TikTok data is refreshed while you’re connected; if you disconnect, we stop collecting and delete your access token straight away. Posts already credited to a gift stay in that brand’s report unless you ask us to delete them.

Deleting your data

Email privacy@gasoline.xyz or remove Ribbin from Instagram (Settings → Apps and websites). We delete your Instagram data within 30 days. You can also check a deletion request.

Your rights

Depending on where you live (for example California or the EU), you can ask for a copy of your data, correct it, delete it, or object to how we use it. Contact privacy@gasoline.xyz; we’ll reply within 30 days.

Children

You must be 13 or older to have a Ribbin account, and talent under 18 need a parent or guardian’s permission.

We don’t knowingly collect personal information from children under 13. Talent under 13 can only appear through a parent-managed account: the parent or legal guardian is the account holder and gives consent, and the name, email, phone and shipping address on file are the parent’s. For the child we keep only the public channel (their handle) and its follower stats. If you think a child under 13 has signed up on their own, email privacy@gasoline.xyz and we’ll delete the account.

Changes

If we change this policy in a way that matters, we’ll tell you in the app before it takes effect.